Question 1

How to Change the Email Account Disk's Quota in DirectAdmin

Accepted Answer

If your email disk quota has been reached and you want to increase or modify it, you can do so in DirectAdmin.

1. Log in to your DirectAdmin Account.

2. In the E-mail Manager section, click on E-mail Accounts or type E-mail Accounts in the navigation filter box, and the option will appear. Click on it.

3. Under the Email Account list , the email address appears with a plus icon on the right side.

4. Click the Plus icon and choose Change Limits.

5. Modify the E-mail Quota field as per your requirement. If you have the unlimited option available, choose it instead.

6. Click on Save.

Your email quota limit will be modified.

Question 2

How to Change an Email Account's Password in DirectAdmin

Accepted Answer

You can change your email password in DirectAdmin through the following steps:

1. Log in to your DirectAdmin Account.

2. In the E-mail Manager section, click on E-mail Accounts or type E-mail Accounts in the navigation filter box, and the option will appear. Click on it.

3. Under the Email Account list , the email address appears with a plus icon on the right side.

4. Click on the Plus icon and choose Change Password/Username.

5. In the Password field , enter a new password or click on the Generate Random Password icon to generate one.

6. Click on Save.

Your password will show in the popup box. Copy it to a safe place.

Question 3

How to Install an SSL on Your Domain Using AutoSSL in cPanel

Accepted Answer

cPanel can automatically install an SSL on your domain within a few hours. However, even after 24 hours, if an SSL is not installed on your domain, first check the last log of the AutoSSL from cPanel > SSL/TLS Status > Certificate Status.

If it shows any errors, try to fix them or open a ticket with us. If it does not show errors, it means AutoSSL did not automatically include your domain. It will help if you force cPanel to run an AutoSSL on your domain and install an SSL Certificate. You can run AutoSSL on your domain in the following way:

1. Log in to your cPanel account.

2. In the Security section, click on SSL/TLS Status.

3. Click on Run AutoSSL. It should show a success or error message.

If it shows a success message, the SSL will be automatically installed on your domain within the next few hours. If it displays an error, then check it and send that message to us so we can resolve this for you.

Note: SSL installation is fully automated. Sometimes, AutoSSL takes up to 24 hours to verify the domain.

Question 4

How to Install CMS Made Simple via Softaculous in cPanel

Accepted Answer

Softaculous helps you install web applications very easy. Please, follow the steps below to install CMS Made Simple.

1. Log in to your cPanel account.

2. In the Software section, click on Softaculous Apps Installer.

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3.** cPanel will redirect you to the Softaculous interface.

4. On the left side, locate the Portal/CMS category. Click on it and then on the CMS Made Simple link that appears.

5. Click on Install.

6. Fill in the necessary fields under the Software Setup fields:

Choose Installation URL: Choose the appropriate protocol/domain. Inside the "In Directory " field, should you want to install this in a directory, i.e., example.com/directory, enter the directory name. Otherwise, please, leave it blank to install in your main domain, i.e., example.com.

7. Under the Site Settings field, enter the following information:

Site Name: Enter the name of your website, such as CMS Made Simple.

8. Under the Admin Account field, enter the following information:

Admin Username: Your new CMS Made Simple username (for security reasons, do not use the administrator or the admi

Question 5

How to Change the Login Theme of cPanel/WHM/Webmail From WHM Root

Accepted Answer

You can change the default login theme for users, which displays when they log in to cPanel, WHM, and WebMail.

1. Log in to your WHM Root Account.

2. Go to Server Configuration >> Tweak Settings or type Tweak in the menu filter box. The option will appear. Click on it.

3. Under Tweak Settings , click on the Display tab. Find the Default Login Theme option and select the theme of your choice.

4. Scroll down to the end of the page and click on Save.

The new login theme will be applied successfully. You can verify it by visiting your cPanel, WHM, or Webmail login page.

Question 6

What is SpamExperts?

Accepted Answer

SpamExperts is our dedicated spam filtering cluster that inspects all incoming and outgoing email if enabled on cPanel Web Hosting or Reseller Hosting account.

What is SpamExperts?

SpamExperts is a cloud-based email security solution designed to protect users from spam, phishing attacks, and other malicious email threats. It uses advanced filtering technologies to analyze and manage email traffic, ensuring that only legitimate emails reach your inbox while preventing harmful or unwanted messages from getting through. SpamExperts is known for its high accuracy and low false-positive rate, making it a reliable choice for businesses and organizations that rely on email communication.

SpamExperts offers two primary services:

Incoming Email Filtering: Protects inboxes from receiving spam, malware, and phishing attempts.
Outgoing Email Filtering: Ensures that the emails sent from your domain are free from malicious content and not marked as spam.

How SpamExperts Incoming Email Filtering Works

The Incoming Email Filtering service from SpamExperts is designed to filter all inbound email messages before they reach your email server. Here's how it works:

Redirection of MX Records: When SpamExperts is set up, the Mail Exchange (MX) records of your domain are pointed to SpamExperts servers. This ensures that all incoming emails are routed through SpamExperts before reaching your mail server.
Real-Time Filtering: As emails pass through t

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